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 Questions?Of course you have questions.There is only so much information we can provide on our website, and chances are, your question wasn't answered. We try to update the site as regular as possible adding new content where necessary, and updating our "New and Used Gear" pages, though it will probably still not answer your specific question, like: "Do you have a left handed five string bass in stock?" The quickest way to get answers is to call us at (519) 354-0111 or to fax us at (519) 354-0552. These methods will get you nearly instant results. You can also send us an email at We ask that you include your name and telephone number in the body of the text so that we may respond via telephone unless you request otherwise. Alternatively you can go to our Contact us page and fill out the convenient web form and submit your inquiry that way. You may want to join our exclusive email mailing list for unadvertised specials and promotions. Your email address will never be shared with any other company nor will it be used for any purpose other than to alert you of special deals and promotions. Q: Why can't i pay online for items that are in my shopping cart?
A: We believe in always giving our customers the best possible deals available! By having you submit your shopping cart items directly to us for review we can determine the most reliable and cost effective method of shipping, we can deal directly with you which would also give us the opportunity to offer even a better price on your purchase and you can also be assured that your payment is obtain in an absolutely secure way. Q: What payment methods do you accept?
Q: What shipping methods do you offer?
A: We can ship virtually any method, we always try and find you the best deal we can when it comes to shipping, especially for larger/heavy items where the need to price shop becomes nessessary. When you add items to your shopping cart and click the "Complete My Quotation" button you will be asked a series of question pertaining your shipping information and your preferred method of shipping, we will take that information and try and get the best price we can before contacting with a final cost for your merchandise/tax/shipping total. |
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